STRUCTURESOURCE™ – A SYSTEMATIC APPROACH TO SUCCESS
We’ve learned over many years of building that achieving customer satisfaction isn’t just a matter of delivering a beautiful home. Satisfaction comes from delivering a level of service that leaves our clients knowing we listened to, appreciated and supported them from start to finish and beyond. By approaching the building process systematically and continuously improving these systems project after project, we can assure that customer satisfaction is not a hit-or-miss proposition but a certainty every time. We have named our operating system “StructureSource™”.
StructureSource™ is the one-source orchestration of your entire project, from architecture and design to construction and completion. This seamless approach is an important attribute of every project because it brings leadership, consistency and efficiency to the work. The rewards for our clients are streamlined involvement and time and budget savings, all while preserving the congruency of their vision. Our process enables us to optimize both the quality of the home and the building experience.
StructureSource™ also means we are a total resource for information, products and trades related to home construction, improvement and maintenance. It is not uncommon to have clients come back to us many years later asking for recommendations for home improvement, home services or for our input about design and best building practices. By continually expanding the resource base, collecting and organizing product information and evaluating the performance of the trade resources, we maintain and share with you our vast library of products and services.
In addition, StructureSource™ means:
- A project management system that creates and maximizes efficiency, avoids surprises and enables controlled, thoughtful and informed decisions.
- A comprehensive budget at the beginning of the project that drives the design and leads to fixed and guaranteed pricing.
- A systemic and organized approach that delivers a predictable, smooth and uninterrupted construction cycle.
- An online priority Member Center that eases communication. At any given moment, our clients can talk to their team, access budgets, schedules, photos and documentation, and share input through protected websites containing all necessary project information.
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